Privacy Policy

At Quinta da Paixão, we believe your privacy is as sacred as the serenity of our valley. This policy outlines how we handle the personal information you entrust to us.

1. Introduction

In accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and Portuguese Law No. 58/2019, Quinta da Paixão is committed to ensuring the protection and confidentiality of the personal data of its guests and website users.

2. Data Controller

The entity responsible for processing your personal data is:
Quinta da Paixão - Bed & Breakfast
Rua da Paixão, 115, Pedraça, Cabeceiras de Basto, 4860-273, Portugal
Email: reservations@quintadapaixao.pt

3. Information We Collect

We may collect and process the following data:

• Identification Data: Full name, date of birth, and nationality.
• Contact Details: Email address, phone number, and home address.
• Stay Preferences: Arrival times, dietary requirements, or special requests to enhance your stay.
• Financial Data: Credit card information for booking guarantees (processed via secure, encrypted gateways).

4. Purpose and Legal Basis

We process your data based on the following grounds:

• Contractual Necessity: To manage your reservation and provide hospitality services.
• Legal Obligation: Communication with the Portuguese Immigration and Borders Service (SEF) as required by Portuguese law for all foreign guests.
• Legitimate Interest: To respond to inquiries sent via our contact form or to improve our website experience.
• Consent: For marketing communications (newsletters), which you may opt out of at any time.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal or fiscal requirements. Reservation data is typically kept for the duration required by Portuguese tax law (currently 10 years).

6. Sharing with Third Parties

We do not sell your personal data. We only share information with third-party service providers (such as booking engines or email services) that strictly comply with GDPR standards, or when required by judicial or governmental authorities in Portugal.

7. Your Rights

Under the GDPR, you have the following rights regarding your data:

• Right to Access your data and receive a copy.
• Right to Rectify inaccurate or incomplete information.
• Right to Erasure ('Right to be forgotten') when data is no longer needed.
• Right to Object to or restrict processing for specific purposes.

To exercise these rights, please contact us at reservations@quintadapaixao.pt.